We take your privacy seriously. This policy explains exactly what personal data Pak Bet collects, why we collect it, how we protect it and what rights you have as a Pakistani player on our platform.
Privacy at a Glance
All data transmitted between your device and Pak Bet is protected by industry-standard TLS encryption. Your personal details and financial information are never sent or stored in plain text.
Pak Bet does not sell, rent or trade your personal information to third parties for their marketing purposes. Your data stays within the Pak Bet ecosystem and its vetted service partners.
You have the right to access, correct or delete your personal data held by Pak Bet. Requests are handled by our support team within 30 days of submission.
Your Easypaisa, JazzCash and bank account details are processed securely and are never stored on Pak Bet's servers beyond what is required for transaction processing.
Pak Bet collects only the personal information that is necessary for account operation, payment processing, identity verification and responsible gaming compliance.
Have a question about your data? Pak Bet's privacy support team handles all data rights requests in English and Urdu — contact us at support@pakbet.ws.
What We Collect
| Data Category | Examples | Purpose | Retention |
|---|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality | Account registration, age verification, KYC compliance | Duration of account + 5 years |
| Contact Data | Mobile number, email address | Account access, OTP verification, communication | Duration of account + 2 years |
| Financial Data | Easypaisa/JazzCash account reference, bank account details | Deposit processing, withdrawal execution, fraud prevention | 7 years (financial regulation) |
| Gaming Activity | Bet history, game sessions, win/loss records, Ludo tournament records | Account management, responsible gaming monitoring, dispute resolution | Duration of account + 5 years |
| Technical Data | IP address, device type, browser, session timestamps | Security monitoring, fraud detection, platform optimisation | 12 months rolling |
| Communications | Support chat records, email correspondence | Support quality, dispute resolution, training | 3 years from last contact |
| Marketing Preferences | Email/SMS opt-in status, promotion history | Targeted promotional communications (with consent) | Until consent withdrawn |
Pak Bet (operating at pakbet.ws) is an online gaming and betting platform built specifically for Pakistani players. Pak Bet is the data controller responsible for the personal information you provide when you register and use the platform.
When this Privacy Policy says "Pak Bet", "we", "us" or "our", it refers to the platform operator accessible at pakbet.ws. We operate across Pakistan and our services are available to Pakistani residents who meet the eligibility criteria set out in our Terms and Conditions.
This Privacy Policy applies to all personal data processed in connection with your Pak Bet account and your use of any product on the platform — including cricket betting, sports betting, roulette, virtual sports, fishing games, Ludo and any promotions you participate in.
Data Controller Contact: For all privacy-related queries, data access requests or complaints, contact Pak Bet's privacy team at support@pakbet.ws. We aim to respond to all privacy requests within 30 calendar days.
Pak Bet collects personal data in three ways: information you provide directly, information we collect automatically through your use of the platform, and information we receive from third parties in limited circumstances.
When you access and use Pak Bet, we automatically collect certain technical data about your device and session. This includes your IP address, device type and operating system, browser type and version, pages visited within the platform, session start and end times, and the type of bets placed or games played. This information is collected through server logs and cookies (see Section 7 for details on cookies).
In limited circumstances, Pak Bet may receive data about you from third parties — specifically from payment processors confirming transaction status, or from fraud prevention services used to verify the legitimacy of account activity. We do not purchase third-party marketing data about you.
Pak Bet uses your personal data only for legitimate purposes directly related to your use of the platform. The primary purposes are:
Pak Bet will only send marketing communications to your mobile or email if you have opted in. You can withdraw your marketing consent at any time from your account settings or by emailing support@pakbet.ws. Opting out of marketing does not affect your ability to use the platform.
Pak Bet processes your personal data under the following legal grounds:
Pak Bet does not sell, rent or trade your personal information to third parties. We share your data only in the following limited circumstances and only with parties who are contractually obligated to protect it:
Pak Bet works with third-party service providers who support the operation of the platform. These include payment processing partners (Easypaisa, JazzCash, NayaPay, SadaPay and bank partners), identity verification service providers, fraud detection services, cloud hosting and infrastructure providers, and customer support software tools. These providers are permitted to use your data only for the purposes of providing services to Pak Bet and are bound by strict data processing agreements.
Pak Bet may disclose your personal data to regulatory authorities, law enforcement agencies or courts where required to do so by applicable law, in response to a valid legal request, or where disclosure is necessary to protect the rights, property or safety of Pak Bet, its players or the public.
In the unlikely event that Pak Bet undergoes a merger, acquisition or sale of assets, your personal data may be transferred as part of that transaction. You will be notified in advance of such a transfer and of any change in the data controller responsible for your information.
No third-party marketing: Pak Bet will never share your contact details with third-party businesses for them to market their own products or services to you.
Because Pak Bet operates exclusively in Pakistani Rupees and processes payments through Pakistani payment methods, your financial data handling deserves specific attention.
When you make a deposit or withdrawal at Pak Bet, the relevant transaction details are passed to the payment provider you have chosen — Easypaisa, JazzCash, NayaPay, SadaPay, your bank or your card issuer. Pak Bet does not store your complete mobile wallet PINs, full card numbers or bank login credentials. Only the reference information necessary to initiate and confirm transactions is retained.
Transaction records — amounts, dates, payment method references and outcomes — are retained for a minimum of seven years to comply with applicable financial record-keeping obligations. This retention is a legal requirement and cannot be shortened at your request.
Pak Bet will never ask you for your Easypaisa or JazzCash PIN, your bank internet banking password or your card CVV via email, live chat or phone. If you receive any such request claiming to be from Pak Bet, do not respond and report it immediately to support@pakbet.ws.
Pak Bet uses cookies and similar tracking technologies on its platform. Cookies are small text files stored on your device that help the platform function correctly, remember your preferences and analyse usage patterns.
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Login session maintenance, security tokens, account balance display, bet placement functionality | No — required for platform to function | |
| Language preferences, display settings, remembered payment method choices | No — improves your experience without tracking | |
| Aggregated, anonymised usage data to understand which features are most used and improve the platform | Yes — opt-in required | |
| Tracking of promotional campaign effectiveness (only within the Pak Bet platform, not across external sites) | Yes — opt-in required |
You can manage your cookie preferences from the cookie settings panel accessible in your account settings. Disabling analytics or marketing cookies will not affect your ability to use any feature of Pak Bet.
Pak Bet implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration or disclosure. These measures include:
While Pak Bet takes extensive measures to protect your data, no online platform can guarantee absolute security. You play an important role in keeping your account safe by using a strong, unique password and enabling two-factor authentication where available.
Pak Bet retains personal data only for as long as necessary for the purposes for which it was collected, or as required by law. The general retention periods are summarised in the data table at the top of this page. Key points include:
When data is no longer required for its original purpose and no legal retention obligation applies, Pak Bet securely deletes or anonymises it in line with our internal data retention procedures.
As a Pak Bet player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at support@pakbet.ws with your registered mobile number and the nature of your request.
Request a copy of the personal data Pak Bet holds about you. We will provide this within 30 days of your request.
Ask us to correct any inaccurate or incomplete personal data we hold about you. Simple corrections can be made from your account settings.
Request deletion of your personal data where it is no longer needed, subject to legal retention obligations — particularly for financial records which must be kept for 7 years.
Ask us to pause processing of your data in certain circumstances — for example, while you contest the accuracy of information we hold.
Receive a copy of the personal data you've provided to Pak Bet in a structured, commonly used format suitable for transfer to another service.
Withdraw any consent you have given to Pak Bet — including marketing communications and non-essential cookies — at any time without affecting previous processing.
Response timeline: Pak Bet will acknowledge all data rights requests within 5 working days and provide a full response within 30 calendar days. Where requests are complex, we may extend this by a further 30 days — but we will notify you if this is necessary.
Pak Bet is strictly an adults-only platform. Persons under the age of 18 are not permitted to register, deposit or participate in any game or bet on Pak Bet. We do not knowingly collect personal data from anyone under 18.
If Pak Bet becomes aware that a minor has provided personal data or created an account, we will immediately suspend the account, delete the associated personal data and return any funds in the account subject to verification. Parents or guardians who believe a minor may have accessed Pak Bet should contact us immediately at support@pakbet.ws.
Pak Bet provides parental control information and guidance on our Responsible Gaming page for households where access to online gaming platforms needs to be restricted.
Pak Bet may update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer or applicable legal requirements. When we make material changes to this policy, we will notify registered players via the email address on their account and display a prominent notice on the platform before the changes take effect.
We will always show the date of the most recent update at the top of this page. Continued use of Pak Bet after an updated Privacy Policy takes effect constitutes your acknowledgment of the revised terms.
If you disagree with any changes to this policy, you should stop using the platform and may close your account by contacting Pak Bet support at support@pakbet.ws.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a complaint about how Pak Bet handles your personal data, please get in touch:
We take all privacy complaints seriously and will investigate promptly. If you are not satisfied with our response to a privacy complaint, you have the right to escalate the matter to the relevant data protection authority in Pakistan.
Response commitment: Pak Bet acknowledges all privacy queries within 2 business days. We aim to resolve all data rights requests and privacy complaints fully within 30 calendar days of receipt. Complex cases may take up to 60 days — we will always keep you informed of progress.
Data Use Breakdown
Bar length indicates relative data volume processed per purpose. Marketing requires explicit opt-in.
Your Privacy Promise
Play on Pakistan's most complete gaming platform with the confidence that your personal data is handled responsibly, securely and transparently.